Last updated: May 2026

1. Who We Are

BedBugs2Go is a trading name of Pest2Go Ltd, a registered company in England and Wales. BedBugs2Go is a specialist bedbug treatment service based in Northampton. We are the data controller for any personal information you provide to us.

Contact: matt@bedbugs2go.co.uk

2. What Information We Collect

When you contact us or submit an enquiry through our website we may collect:

• Your name
• Phone number
• Email address
• Postcode
• Details of your pest problem
• Any photos you choose to upload

3. How We Use Your Information

We use your information only to:

• Respond to your enquiry
• Arrange and carry out surveys and treatments
• Send you appointment confirmations and follow-up communications
• Provide aftercare advice and documentation

We do not use your data for marketing purposes without your consent.

4. How Long We Keep Your Data

We keep your personal data for up to 3 years after your last contact with us. This allows us to reference previous treatments if you contact us again. After this period your data is securely deleted.

5. Who We Share Your Data With

We do not sell or share your personal data with third parties except where necessary to deliver our service — for example where we work with specialist heat treatment partners. In such cases only the minimum necessary information is shared.

6. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing

To exercise any of these rights contact us at matt@bedbugs2go.co.uk. We will respond within 30 days.

7. Cookies

Our website uses cookies to improve your browsing experience and analyse traffic. We use Google Analytics (GA4) to understand how visitors use our site — this sets cookies that collect anonymous data about your visit. You can accept, reject or customise cookies using the banner shown when you first visit our site. You can also control cookies through your browser settings at any time.

8. Third Party Services

Our website is hosted by Hostinger and built on WordPress. These services have their own privacy policies. We use WPForms to process enquiry forms — data submitted is stored securely within our WordPress installation.

9. ICO Registration

Pest2Go Ltd is registered with the Information Commissioner’s Office (ICO) as required under UK data protection law. ICO Registration Number: ZC155998

10. Changes to This Policy

We may update this policy from time to time. The current version will always be available on our website.

11. Contact

For any privacy related queries contact us at matt@bedbugs2go.co.uk

BedBugs2Go is a trading name of Pest2Go Ltd · Northampton